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Parsons Corporation IT Systems Administrator in Chantilly, Virginia

Minimum Clearance Required to Start:

Top Secret SCI

Job Description:

The ideal candidate will be self-motivated and team-focused, will provide IT Analyst support to our mission customer on-site, primarily resolving level II-type problems and implementing correction actions. Candidate will integrate into a fast-paced dynamic environment that supports the overall Strategic Capabilities Office (SCO) mission.

Duties Include:

Supporting deployment & installation of IT systems

Supporting users with IT problems and corrective actions

Supporting IT teams as directed with basic equipment moves, IT equipment breakdown and placement

Providing functional user support, training issues, initial diagnostics/troubleshooting

Provide account management and password services, diagnosing and resolving issues on unclassified and classified office information systems

Supporting customer with escort duties, facility reset and status monitoring

Occasional support in Ballston and Pentagon

Position Requirements

5+ years of IT support experience within DoD or IC classified facilities

DoD IAT Level II Certification is required

Active TS SCI clearance required, must be willing to upgrade to a polygraph

Understanding of applying advanced security principles to the computing environment (CE).

Ability to analyze, diagnose, troubleshoot and recommend solutions for hardware and software problems related to desktop computers, Print servers, scanners, printers, desktop video/video teleconference systems, and peripherals (zip drives, external zips, scanners, etc.).

Demonstrated ability with installation, configuration, and the ability to learn unique applications and programs.

Ability to troubleshoot Microsoft products including, but not limited to, Windows, Office; including all aspects of Windows security and Microsoft desktop products.

Knowledge of industry standard Incident Ticket Tracking systems for inputting incident tickets and creating work orders.

Excellent written and verbal communication skills and excellent customer service skills are a must.

Must be able to obtain, maintain and/or currently possess a security clearance.

The position may require a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief as required by federal, state, provincial or local mandates or customer requirements.

About Us

Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.

Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.

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