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Parsons Corporation Field Service Engineer in San Antonio, Texas

Minimum Clearance Required to Start:

Top Secret

Job Description:

Are you a computer systems or cybersecurity professional looking to support the installation, configuration and operation of software and systems? If so, we are seeking a Field Service Engineer to support technically diverse systems that are constantly evolving as the technology landscape changes. Your role will be essential to the operations, maintenance, validation, management, and delivery of Parsons developed software and computing systems. This is your chance to help us with this vital mission and our chance to welcome great talent to the team! As a Field Service Engineer at Parsons you'll demonstrate your excellent customer service skills and ability to remain focused on problem resolution while under pressure. You must have an active TS/SCI to be considered for this opportunity.

Essential Duties and Responsibilities:

  • Install, configure and maintain operation of Parsons developed software and systems.

  • Demonstrate strong technical and problem-solving skills as you provide customer support to end users.

  • Work with technical SMEs to troubleshoot systems.

  • Communicate directly with customer, developers and lead engineer.

Required Qualifications:

  • Active TS/SCI

  • Bachelor's degree in Computer Science, Computer Engineering, Network Engineering or related discipline; will consider equivalent experience in lieu of degree.

  • 5+ years of relevant professional experience.

  • 2+ years experience with Network Analysis including common network protocols (DNS, DHCP, Mail, Apache Web Server, VOIP, Chat Server), network forensics and packet analysis.

  • 2+ years of experience with IT Administration such as Linux OS loading and repository on a closed network (Ubuntu, RHEL, Centos, Kali), service, data storage, workstation, laptop configuration and server setup.

  • 2+ years of experience with VM and Cloud Computing Administration (VMWare ESXI / VSphere, Virtual Box, KVM).

  • Willingness to go the extra mile to achieve mission goals and customer satisfaction.

  • Strong verbal and written communication skills.

  • Travel up to 10%.

Desired Qualifications:

  • CompTIA, Security+, CISSP or other industry certifications.

  • Experience with Network Device Administration such as switch with VLAN configuration, RIP/BGP, OSPF routing protocols and L3 switch.

  • Experience with Cyber Security such as DISA STIG, computer security certification scans, firewall configuration, access control lists and IP table configuration.

Must be able to obtain, maintain and/or currently possess a security clearance.

The position requires a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief.

Must be able to obtain, maintain and/or currently possess a security clearance.

The position requires a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief.

Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+. All qualified applicants will receive consideration for employment without regard to an individual’s race, color, religion, national origin, ethnicity, union affiliation, age, sex, sexual orientation, gender identity and expression, pregnancy, employable physical or mental disability, veteran status, genetic information, immigration status, or any other basis protected by all applicable laws.

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